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Home > Es-Us > Frequently Asked Questions

Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. How does my roof age affect my home insurance rate in North Carolina?
  2. Does homeowners insurance cover flood damage in Durham NC?
  3. Does homeowners insurance cover hurricane or wind damage in NC?
  4. What is replacement cost vs actual cash value coverage?
  5. Should I bundle my home and auto insurance?
  6. What are the minimum auto insurance requirements in North Carolina?
  7. What happens if I drive without insurance in NC?
  8. How can I lower my car insurance rate in Durham NC?
  9. Does my car insurance cover me when I drive for Uber or Lyft?
  10. How much life insurance do I need?
  11. What is the difference between term and whole life insurance?
  12. When is the best time to buy life insurance?
  13. Is boat insurance required in North Carolina?
  14. Does my homeowners insurance cover my boat on Jordan Lake?
  15. What does boat insurance cover?
  16. What insurance does my Durham business need?
  17. How much does general liability insurance cost for a small business in Durham NC?
  18. Do I need workers compensation insurance in NC?
  19. What is an independent insurance agency?
  20. Why should I use Triangle Insurance Alliance instead of going directly to an insurance company?
  21. How do I file an insurance claim?
  22. How often should I shop my insurance?
How does my roof age affect my home insurance rate in North Carolina?

Roof age is one of the most important factors in North Carolina home insurance pricing. Homes with roofs 15 years old or newer typically qualify for the best available rates. As roofs age past 15 years, many carriers charge significantly higher premiums or limit coverage to actual cash value rather than full replacement cost. A new roof can save Durham homeowners hundreds of dollars per year on their insurance premium.

 



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Does homeowners insurance cover flood damage in Durham NC?
No — standard homeowners insurance policies do not cover flood damage. Flood insurance must be purchased separately through the National Flood Insurance Program (NFIP) or a private flood insurance carrier. If your Durham home is in or near a flood zone, we strongly recommend discussing flood coverage options with one of our agents.

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Does homeowners insurance cover hurricane or wind damage in NC?
Yes — standard homeowners insurance in North Carolina covers wind damage from hurricanes and tropical storms. However, many NC policies include a separate named storm deductible that is higher than your standard deductible — typically 1-5% of your home's insured value. We'll make sure you understand exactly what your policy covers before a storm hits.

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What is replacement cost vs actual cash value coverage?
Replacement cost coverage pays to repair or replace your home or belongings at today's prices with no deduction for depreciation. Actual cash value coverage factors in depreciation — meaning older items are paid out at their current depreciated value, not what it costs to replace them new. Replacement cost coverage costs slightly more but provides significantly better protection. Homes with newer roofs typically qualify for replacement cost coverage.

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Should I bundle my home and auto insurance?
In most cases yes — bundling home and auto insurance with the same carrier typically saves 10-25% on both policies. As an independent agency we shop bundles across 9 carriers to find the combination that genuinely saves you the most, not just the biggest percentage discount off one company's inflated rates.

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What are the minimum auto insurance requirements in North Carolina?
As of July 1, 2025, North Carolina requires all drivers to carry minimum liability coverage of $50,000 per person / $100,000 per accident for bodily injury, and $50,000 for property damage. Uninsured and underinsured motorist coverage is also required. These minimums were increased from the previous $30,000/$60,000/$25,000 limits — the first increase since 1999.

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What happens if I drive without insurance in NC?
Driving without insurance in North Carolina results in license suspension, vehicle registration revocation, and fines. North Carolina has strict enforcement of insurance requirements. All drivers must maintain continuous coverage to avoid penalties.

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How can I lower my car insurance rate in Durham NC?
The most effective ways to lower your car insurance rate include maintaining a clean driving record, bundling with your homeowners or renters insurance, choosing a higher deductible, maintaining good credit, taking advantage of available discounts (good driver, good student, low mileage, safety features), and working with an independent agent who can compare multiple carriers to find the most competitive rate for your specific situation.

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Does my car insurance cover me when I drive for Uber or Lyft?
Standard personal auto insurance policies typically exclude coverage during rideshare driving. If you drive for Uber, Lyft, or another rideshare platform in Durham, you need a rideshare endorsement or a separate commercial auto policy to ensure you're covered. Talk to one of our agents about your options.

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How much life insurance do I need?
A common starting point is 10-12 times your annual income. But the right amount depends on your specific situation — your mortgage balance, number of dependents, existing savings, future expenses like college tuition, and your financial goals. Our agents will walk you through a needs analysis to help you find the right coverage amount without over- or under-insuring.

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What is the difference between term and whole life insurance?
Term life insurance provides coverage for a specific period — typically 10, 20, or 30 years — and is the most affordable option. Whole life insurance provides permanent, lifelong coverage and builds cash value over time but costs significantly more. For most Durham families, a term life policy provides the best value. We'll help you understand which option makes sense for your situation.

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When is the best time to buy life insurance?
The best time is as soon as possible. Life insurance premiums are based primarily on your age and health at the time of purchase. The younger and healthier you are when you buy, the lower your locked-in rate will be. Waiting even a few years can significantly increase your premium.

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Is boat insurance required in North Carolina?
North Carolina does not legally require boat insurance. However, many marinas, docks, and lenders require it. Even where not required, a dedicated watercraft policy is strongly recommended — your homeowners insurance typically provides very limited coverage for boats and personal watercraft.

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Does my homeowners insurance cover my boat on Jordan Lake?
Most homeowners policies only cover very small boats with low horsepower — typically under 25 HP and under $1,500 in value. If you have a pontoon, fishing boat, wake boat, jet ski, or any boat of significant value or horsepower, you almost certainly need a separate watercraft insurance policy to be properly covered on Jordan Lake or Falls Lake.

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What does boat insurance cover?
A standard watercraft policy typically covers physical damage to your boat from collision, fire, theft, and weather, liability coverage if your boat injures someone or damages another vessel, medical payments for you and your passengers, emergency towing, and trailer coverage.

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What insurance does my Durham business need?
Most Durham businesses need at minimum a general liability policy to cover third-party bodily injury and property damage claims. If you have 3 or more employees, North Carolina requires workers compensation insurance. If you or your employees drive for business purposes, you need commercial auto coverage. Many small businesses benefit from a Business Owners Policy (BOP) that bundles general liability and property coverage at a discount.

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How much does general liability insurance cost for a small business in Durham NC?

General liability insurance for Durham area small businesses typically costs between $40 and $150 per month depending on your industry, revenue, and risk profile. Professional services firms tend to pay less than contractors or businesses with significant foot traffic.

 



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Do I need workers compensation insurance in NC?
North Carolina requires workers compensation insurance for businesses with 3 or more employees. Even if you have fewer employees, workers comp is worth considering to protect your business from the financial impact of a workplace injury.

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What is an independent insurance agency?
An independent insurance agency like Triangle Insurance Alliance works with multiple insurance carriers rather than being tied to a single company. This means we can shop your policy across 9 A-rated carriers simultaneously to find the best coverage at the best price for your specific situation. We work for you — not the insurance companies.

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Why should I use Triangle Insurance Alliance instead of going directly to an insurance company?

When you go directly to an insurance company, you only get that one company's rate. When you call us, we compare 9 top-rated carriers at once. Most people save money — in fact 4 out of 5 people we quote are able to save money. We also have nearly 50 years of experience in the insurance industry and can help you understand your coverage options in plain language.

 



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How do I file an insurance claim?
 If you need to file a claim, contact your insurance carrier directly using the claims number on your policy documents. You can also contact our office at 919-322-3640 and we'll help guide you through the claims process. Our job doesn't stop when you buy a policy — we're here to help when you need us most.

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How often should I shop my insurance?
We recommend reviewing your insurance at every renewal — typically once a year. Insurance rates change constantly, and the carrier that offered the best rate last year may not be the best this year. We proactively review our clients' policies at renewal to make sure they always have the best available rate.

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Contact us 2530 Meridian Pkwy
Suite 300
Durham, NC 27713

P: 919.322.3640
F: 919.746.7877
E: lhayes@triangleinsure.com
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